FAQs

Where can I buy Smart Naturals™ Products?

You may order through our website. Additionally, you can place your order over the phone toll free at 1-800-621-7535 Monday through Friday 8:00am – 4:00pm CST. All our products are available on Amazon.com as well.

I have a health issue. Which products should I use?

We are not licensed medical professionals and cannot diagnose or treat any disease. For advice on medical issues, you should always consult your physician.

How much will shipping cost?

I f your order is over $25, we offer free shipping to the continental United States. If you order less than $25, then there is flat shipping rate of $3.99 per order.

How long will it take to receive my package?

In-house processing often takes 1-2 business days. USPS Priority Mail usually takes 2-3 business days. USPS Express Mail takes 1-2 business days. UPS can take up to 6 business days. When your order shipping label is printed, you will receive an automatic email with your tracking number.

I am an international customer and how do I order your products?

Please email us at contact@smartnaturals.com with the items and quantities you would like to order along with your shipping address.. We will be happy  to get back to you with shipping estimate.

Do you offer any free samples or coupons?

We do not offer free samples at this time but we do offer promotion codes from time to time through our social media pages and mailing list. Please visit our sites and keep up to date with our latest ventures! 

I am allergic to a lot of ingredients. Many websites don't supply a full list of ingredients for the products and when they arrive there is something in it that I am allergic to and I find I have wasted my money. Can I get a full list of your ingredients?

By law, every product has to contain as part of its packaging a list of all the ingredients contained in it, we replicate this same list from each product and include it on the website so you know exactly what you are buying and yes many websites just include the 'nice' ingredients' which makes you think you are buying a purely natural product when in fact you are not. You can find this full list by clicking on the individual product that you are interested in.

Do you test your products on animals?

Absolutely not!

What methods of payments do you accept?

We accept payments through Paypal or any credit card.

What is your return policy?

We offer 30-day money risk free money back guarantee on all products. IBplus has 60-day money back guarantee. You are responsible for shipping the product back to us.